"As we have used the the mystery shopping reports and systems over the last 10 years our experience has shown that it is impossible to consistently get a bad mystery shopper result in a good store. The same goes that it is impossible to consistently get a good mystery shopping score in a bad, underperforming store."
Our most sincere thanks goes to all of the wonderful team at Shopping Science International especially to Peter (Peter Rogers – Managing Director) who not only provides these reports in an efficient and timely process, but also lives by the same philosophies of maintaining high levels of customer service, and pushing the benchmarks and boundaries to achieve sensational results."
Multiple store owner, national retail chain
“Our company has certainly benefited from the long association with Shopping Science International and specifically the assistance and expertise extended by Peter Rogers. Our use of Shopping Science International has been critical in determining compliance with Consumer Legislation and Rights. We have no hesitation in recommending Shopping Science International.”
State Manager, 125 store retail chain
“Very efficient and approachable. Down to earth, practical reports that get down to the nitty gritty. They are wonderful! S.S.I. knows their customers – a company that knows what to do. In tune with the realities of mystery shopping. Deals with problems quickly.”
Customer Service Coordinator Local Government